Echo World Communications to establish new customer service center

RICHMOND— On Sept. 26 Governor Ralph Northam announced that Echo World Communications, LLC, a newly formed company in Virginia, will invest $550,000 to establish a customer service center in Brunswick County.

The facility will be located in the former Bank of America building, 300 North Main Street.

The company will receive funding from the Virginia Jobs Investment Program (VJIP) to support the hiring and training of 153 new employees. 
“We are thrilled to welcome Echo World Communications to our Commonwealth and to the vibrant region of Southern Virginia,” said Governor Northam. “Our economic development partners in Brunswick County and the surrounding area have worked to cultivate a supportive environment for companies like Echo World Communications, and this expansion demonstrates the positive impact of their efforts. We look forward to continued growth for Southern Virginia’s corporate services industry.”

Echo World Communications offers insurance products through several insurance carriers, handling thousands of service requests for Medicare, medical cost-sharing products, and major medical insurance needs. Echo World Communications has established customer service centers in seven states over the last 30 years, with clients including the United States Army, National Football League, United Healthcare, Aetna Health Care, and Paramount Studios.

“For a start-up corporate services business such as Echo World Communications, there is no better place to put down roots than Southern Virginia, where low business costs and a dedicated workforce provide a competitive advantage to customer service centers in the region,” said Secretary of Commerce and Trade Brian Ball. “We are confident of Echo World Communications’ success in Brunswick County, and we look forward to a mutually beneficial partnership between the company and the Commonwealth for many years to come.”

To read the entire article pick up the Oct. 2, 2019 edition of the Brunswick Times-Gazette.